๐ New Feature Alert: Real-Time Chat Support with AI-Powered Knowledge Base Now Live on SiteCentric CTMS! ๐
Weโre thrilled to announce the launch of our brand-new Real-Time Chat Support feature, now integrated directly into the SiteCentric CTMS platform! ๐ป๐ฌ
At SiteCentric, weโre all about empowering you to work smarter, not harder. Thatโs why weโve combined the power of real-time chat with an AI-enabled knowledge base, designed to bring you the answers you need, exactly when you need them.
๐ Whatโs New?
๐ Instant Answers at Your Fingertips
Our AI-powered knowledge base is continuously learning and evolving, so it can instantly provide you with accurate information, troubleshooting steps, and best practicesโno need to leave the platform.
๐ฌ Seamless In-App Experience
The new chat support feature is embedded directly within the SiteCentric CTMS, so you can get the help you need without disrupting your workflow. Whether youโre setting up a new study, managing site data, or navigating the dashboard, support is just a click away.
๐ Faster Problem Resolution
Our AI-driven system is designed to quickly understand and address your queries, escalating to a live support agent when necessary, ensuring your issues are resolved faster than ever.
๐ Always Updated, Always Reliable
The AI-enabled knowledge base is regularly updated with the latest information and insights, so you can trust that youโre getting the most current and relevant support.
๐ฅ Why Youโll Love It:
- Save Time: No more hunting through FAQs or waiting on holdโget the answers you need in real-time.
- Boost Efficiency: Keep your focus on what matters by accessing support directly within the platform.
- Improve Outcomes: With faster support, you can spend less time troubleshooting and more time advancing your research.
Ready to Experience the Future of Support? ๐
Log in to SiteCentric CTMS today and try out the new real-time chat support feature! Weโre confident it will transform the way you manage your clinical trials and streamline your workflows.
As always, your feedback is invaluable. Let us know how the new feature is working for you and how we can continue to improve your experience.